Topic: new phone

Hi, let me say that I love the app! I had it on my HTC and when I reinstalled and logged in on my new moto my episodes were gone, even after restoring my purchase. I painstakingly entered all my shows again.

Then 2 weeks in I shattered the phone, I got the replacement today, reinstalled the app, logged in, but my shows are missing again.

Is there something I am not doing right?



Re: new phone

Have you ever created an account in the app (with a username and password) or you used it without an account?

If not - do you have access to the old phone so we can find its device id (so I can track your account through it) ?

Also, if you send me the purchase receipt for the Pro Upgrade, I'll be able to track down your user through it as well.

Let me know