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Topic: Forum refuses to update my profile pic

I'm not entirely sure where I should report a bug, so I hope it's okay in here.

A couple weeks back I updated my profile pic, but instead of changing the picture in posts to the one in my profile, it just stretched my old picture to fit the 180x180 ratio of the new picture.

Anyone got a clue how I could fix it so the picture actually changes to the new one?

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Re: Forum refuses to update my profile pic

ArniVidar wrote:

I'm not entirely sure where I should report a bug, so I hope it's okay in here.

A couple weeks back I updated my profile pic, but instead of changing the picture in posts to the one in my profile, it just stretched my old picture to fit the 180x180 ratio of the new picture.

Anyone got a clue how I could fix it so the picture actually changes to the new one?

Weird! smile I suggest...

- checking if the new avatar is allowed ("The allowed image file types are gif, jpeg and png.
The maximum image size allowed is 180x180 pixels and 70,000 bytes (69 KB).")
- going to your avatar setting and deleting the current avatar
- uploading the new avatar

Good luck!

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Re: Forum refuses to update my profile pic

It's allowed. It won't allow me to upload it if it's too big.
And my profile shows the updated picture as working and uploaded. It's just in the forum posts that you see the stretched one.
https://i.ibb.co/KK4MXn6/profile.png

There's no option to delete the profile pic, but I've tried uploading a different one, and that doesn't matter. It's always stuck on this stretched one.

<<-- I mean, my mug is bad enough. No need to stretch me double-wide big_smile

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Re: Forum refuses to update my profile pic

ArniVidar wrote:

There's no option to delete the profile pic

I even see it in your screenshot... cool

ArniVidar wrote:

I mean, my mug is bad enough. No need to stretch me double-wide big_smile

big_smile

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Re: Forum refuses to update my profile pic

To us, the one in your screenshot and your actual avatar look identical (nothing looks stretched).

A caching issue maybe? Try CTRL+F5?

And maybe screenshot for us what you're seeing that's stretched?

https://next-episode.net/sig/sig.php?alias=default&amp;kk=5ba0ff0eba240dd51b6bf07fff0abb0e

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Re: Forum refuses to update my profile pic

santah wrote:

To us, the one in your screenshot and your actual avatar look identical (nothing looks stretched).

A caching issue maybe? Try CTRL+F5?

And maybe screenshot for us what you're seeing that's stretched?

I still see the unwanted one right now (CTRL+F5 doesn't help), but the wanted one on mobile.

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Re: Forum refuses to update my profile pic

lighton wrote:

I still see the unwanted one right now (CTRL+F5 doesn't help), but the wanted one on mobile.

I even see the unwanted one in Edge, so it's not just a Chrome cache issue...

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Re: Forum refuses to update my profile pic

All I see is this image:

https://forum.next-episode.net/img/avatars/9183.jpg

which is for me, the same as this image:

https://imgur.com/FjEVyr0

https://next-episode.net/sig/sig.php?alias=default&amp;kk=5ba0ff0eba240dd51b6bf07fff0abb0e

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Re: Forum refuses to update my profile pic

Nothing stretched on Firefox either.

https://next-episode.net/sig/sig.php?alias=Watchlist&amp;kk=276008292d78a1f619f8bbc10840767b

10 (edited by some_one 2021-01-30 19:46:33)

Re: Forum refuses to update my profile pic

santah wrote:

All I see is this image:

https://forum.next-episode.net/img/avatars/9183.jpg

which is for me, the same as this image:

https://imgur.com/FjEVyr0

As of just now, this is what I see:

https://i.imgur.com/L9lDwEu.png




The Imgur link displays the correct image. The next-episode link above yields this:

https://i.imgur.com/ltSMG1k.png


This behaviour is consistent across several browsers, most of which have never had to load that image in the first place.
(EDIT: Browsers and devices.)

When accessing the image link using VPN/proxy, I also see the correct image (yellow one). It seems your server discriminates between locations and/or providers for some reason?

EDIT2:
Or perhaps between IPv4 and IPv6?

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Re: Forum refuses to update my profile pic

Thanks for checking and thanks for the screenshot some_one! That's exactly how it looks for me.

Yes, I've cleared all the caches in the world, to no avail.
I also tried opening Edge, which has never been opened on this computer before, and logged in with that. Still no go. That only shows the old stretched one.

Oh and lighton: did you add that link to my screenshot?! big_smile
Thanks! Sheesh, I can't believe how blind I was!

I tried deleting the pic, and that was an instant success and all my posts had no images, but then I tried uploading again, and it doesn't matter what image I try to upload, the forum still always shows the old and stretched one.

Very weird.

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Re: Forum refuses to update my profile pic

I have seen only the new yellow one since you first asked about it. Doesn't matter what browser I use or if I'm on my desktop, laptop or phone...

...where did I put that rat's ass I could give?

Daemons are benevolent or benign nature spirits, beings of the same nature as both mortals and gods, similar to ghosts, chthonic heroes, spirit guides, forces of nature or the gods themselves.

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Re: Forum refuses to update my profile pic

It looks like a cloudflare cache issue.

I manually purged this image from the cache there.

Any change?

https://next-episode.net/sig/sig.php?alias=default&amp;kk=5ba0ff0eba240dd51b6bf07fff0abb0e

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Re: Forum refuses to update my profile pic

After clearing the cache, all good now.

http://next-episode.net/img/ne-link.png

http://i.imgur.com/6zvYE.jpg
http://next-episode.net/sig/sig.php?alias=default&amp;kk=fae192a45e22f2ea2fece89557aebb4c

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Re: Forum refuses to update my profile pic

CTRL+F5 now caused a successful update of the image. smile

@ArniVidar: cool

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Re: Forum refuses to update my profile pic

santah wrote:

It looks like a cloudflare cache issue.

I manually purged this image from the cache there.

Any change?

Yeah thanks, after that I could CTRL-F5 and got the new picture. But as a test, I changed again to something else, and that doesn't update at all. So I guess I'm not allowed to change avatars unless you manually clear the cache. tongue

I wonder if this is a profile issue, or routing issue, particularly since Daemonius never saw anything but the updated one.

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Re: Forum refuses to update my profile pic

It's basically the forum software not being written with services like CloudFlare in mind.

I tweaked it so the forum avatars will not go through CloudFlare.

Cheers!

https://next-episode.net/sig/sig.php?alias=default&amp;kk=5ba0ff0eba240dd51b6bf07fff0abb0e